2.1

Physical Server Hardware and Software Services. We will provide the Physical Servers and other computer and operating-system software to operate and support the ShopKart Server in a manner acceptable in the industry. Although we will make reasonable efforts to protect and backup data for you on a regular basis, we are not responsible for the Customer Data residing on the ShopKart Server. You are ultimately and solely responsible for retaining an offline backup of your data.

2.2

Physical Server Set-Up and Updating. We will configure the ShopKart Server, and pre-load the ShopKart server with all necessary configurations to create a fully functioning online shopping cart and web site solution using the latest software build for ShopKart software at the time the Software Server solution is ordered, including any and all supplier catalogs and images available at the time the ShopKart server is ordered. Customer will manage the Customer data in the shopping cart to customize it to their liking, including setting pricing, determining which supplier catalogs to retain and which catalogs to delete or inactivate. After the ShopKart Server is loaded and set up with the preload data, and is fully operational, Customer will be responsible for all web server content management using the provided web based interface.

2.3

Physical Server Connection and Access. We will provide connection of the ShopKart Server to the Internet, including all telecommunications equipment and connections for the ShopKart Server to provide public access on a 24-hour-a-day, 7-day-a-week basis, with the exception of scheduled maintenance downtime. We will use our best efforts to provide uninterrupted Physical Server Connection and Access, except for scheduled maintenance downtime and any interruption to Physical Server Connection and Access beyond our control caused by, for example, acts of nature, third-party equipment or transmission failures, or security breaches.

2.4

Maintenance Services. We will perform maintenance services as we determine reasonably necessary to maintain the continuous operation of the ShopKart Server. You agree to periodically-scheduled maintenance downtime periods. We will provide prior notice of the maintenance downtime, except when circumstances beyond our control limit our ability to do so.

2.5

Hardware, Equipment and Software. You are responsible for and must provide all telephone, computer, hardware and software equipment and services necessary to access the ShopKart server. We make no representations, warranties, or assurances that your equipment will be compatible with our service.