The order attachment has many uses. We recommend printing it out to hand to your customers to allow your customers to write their engraving on. This will ensure the engraving information has the order header information with it and helps prevent loss of engraving information. Also, if a customer walks into your store and brings you an item to be engraved or have work done on, simply print an order attachment, and attach it to the item with some form of tape that will not hurt the item (like masking tape) - then you know the which orders the item belongs to.