On the Maintain Customer Screen (See Maintain Customer Account), you have a tab across the top that allows you to Add a Calendar Event.
Reasons for adding a calendar event to a customer record can be useful to remind you throughout the year if you need to contact a customer.
When you click on this button, the following window will open allowing you to create a calendar event for a customer:
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There are several fields on this screen to fill in and a few tabs at the top of the screen. Let’s explain the tabs at top of the screen.
v EVENT DETAILS: Allows you to enter all details of the calendar event.
v ADDITIONAL ATTENDEES: Allows you to select other Associates in your store to be notified of this calendar event.
v RECURRENCE: Allows you to select the frequency of this calendar event.
Now you can fill out all the details of this event and when you want to be notified of the event. When you add a calendar event from maintain customer screen, the customer will automatically be attached to the event. When the event comes up on your calendar, you will be able to click a button to go directly to the customer that was attached to the event.
When the calendar event comes due, the Associates (See Associates) that are associated with this calendar event will be notified by the Calendar Icon appearing at the top of all order screens. (See below)
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To view the calendar event, simply click on the Calendar Icon
Related Topics
Maintain Customer Account
Payment Terms/Credit Limits
Auto-Billing Credit Card on File
Tax Exemption
Customer Invoices
Customer Aging
Spending Analysis
Print Customer Account Statement
Comments/Notations
Customer Contacts
Alternate Shipping Addresses
Transaction History
Customer Orders
Blanket Purchase Orders
Invoice Delivery Methods
In-Store Credits
Default Order Comments
Sending Internal E-Mails
Sending Internet E-Mails
Customer Documents (External Files)
Merging Customer Accounts