Sending internal e-mails are used to send information to other staff members within your business. This can be useful if you have a question on an order or need to let another associate know something about an order. To send an internal e-mail click on Send Internal E-Mail in the Additional Order Options/Action area near the bottom of the Maintain Order screen
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The Compose E-Mail Message window will open and will allow you to select who you want to send a message to by double clicking on the yellow background text area (see Understanding Yellow Background Fields) of the Associate Recipients block
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You can check the Notify When E-Mail Read box if you want to be notified when the e-mail has been read. Create your message and click Send E-Mail in the upper right of the screen to send your e-mail.
When the e-mail is sent, an icon will appear at the top of all order screens on computers where the associates you sent your message to are logged on as shown below.
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To read your internal e-mail, simply double click on the icon shown above or the Associates tab at the top then internal e-mails as shown below (see Associate Internal E-Mails)
Once you click on either the Icon or the Associates/internal e-mails tabs the Work with Associate e-mails window will pop open (see Associate Internal E-Mails to learn more).
Related Topics
Maintain an Order
Company Name Pull-Down List
Order Type
Order Dates
Marketing Code
Stock Location
Order Line Items
Kit Components
Attributes
Duplicate Order Line
Direct Bill an Order
Add Payments to an Order
Ship-To Address
Customer Supplied Purchase Order
Sales Tax Exemption
Re-Order Reminders
Misc. Charges
Custom Purchase Orders
Order Documents (External Files)
Send Internet E-Mail
Calendar Events
Duplicate an Order
Comments/Notations
Creating a New Customer from an Order
Override/Reset Deposit Requirements
Trigger Events
Toggle Status (Open/Quote)
Change Closed/Complete Order to Open
Scan Documents to an Order
Printing/E-Mailing Orders
Order Statistics